Course Certified By:

Introduction

In the complex landscape of non-governmental organizations (NGOs), effective problem-solving and decision-making are paramount.
As NGOs navigate through multifaceted challenges, the ability to address issues swiftly and make well-informed decisions becomes crucial for their sustainability and impact.
Recognizing this imperative, we present a comprehensive 5-day course titled "Problem Solving and Decision-Making Level 2" tailored specifically for NGO professionals.
This advanced-level course is designed to equip participants with the requisite skills, strategies, and tools to tackle intricate problems and navigate through decision-making processes effectively.
Building upon foundational knowledge, this course delves deeper into nuanced techniques and approaches essential for addressing the dynamic challenges encountered by NGOs.
Each day of the course will feature a blend of interactive lectures, hands-on exercises, case studies, and group discussions facilitated by experienced professionals in the NGO sector.
Participants will have ample opportunities to apply learned concepts to real-world scenarios, enhancing their practical problem-solving and decision-making capabilities.
By the end of the course, participants will emerge equipped with advanced skills and strategies to tackle complex challenges, make strategic decisions, and drive positive change within their respective NGOs.

Objectives

The primary objectives of the "Problem Solving and Decision-Making Level 2" course are as follows:
1. Enhanced Problem-Solving Skills: Equip participants with advanced problem-solving methodologies to effectively analyse complex issues, identify root causes, and devise innovative solutions.
2. Strategic Decision Making: Provide participants with frameworks and techniques for making strategic decisions that align with organizational objectives and values.
3. Risk Assessment and Mitigation: Enable participants to assess risks comprehensively and implement mitigation strategies to safeguard organizational interests.
4. Stakeholder Engagement: Develop participants' ability to engage stakeholders effectively throughout the problem-solving and decision-making processes, fostering collaboration and consensus-building.
5. Adaptive Leadership: Cultivate adaptive leadership skills necessary for leading teams through uncertainty and facilitating change management initiatives within NGOs.
6. Ethical Considerations: Foster an understanding of ethical considerations inherent in problem-solving and decision-making processes within the context of NGO work, promoting responsible and sustainable practices.

Who Should Attend?

This course is tailored for mid to senior-level professionals working within NGOs, including but not limited to:
• Program Managers
• Project Coordinators
• Policy Analysts
• Advocacy Specialists
• Fundraising Managers
• Executive Directors
Participants should have a foundational understanding of problem-solving and decision-making concepts, as well as experience working within the NGO sector.
This course is ideal for individuals seeking to enhance their leadership skills, deepen their problem-solving acumen, and drive organizational impact.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Course Agenda

The course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm